Delivery & Returns
- Delivery will be charged at £3.99 for orders to the value of £39.99 or less. Orders over the value of £40.00 will be free of charge (applicable to orders delivered to Great Britain, Northern Ireland and the Republic of Ireland).
- McKeevers Chemists intend to deliver all orders within 3 working days whenever possible. The term 'working days' means Monday-Friday, excluding bank and legal holidays. It is possible that an order may be delayed due to no fault of our own; we at McKeevers Chemists have the right to extend this delivery period for a maximum of ten days after the order was placed before cancellation or refund can occur.
- Please allow extra delivery time for some areas of Scottish Highlands, Channel Islands and the Republic of Ireland
- If the courier has tried to contact you with the product within the ten working days you will not be eligible for the refund.
- In the unlikely event that an item is out of stock, your order will be cancelled. We will contact you by email, to either refund or amend your order.
- Although the intended timescale for delivery is 3 working days, McKeevers Chemists accepts no liability if we are unable to meet it due to God, war, flood, fire, labour disputes, strikes, lock-outs, riots or civil commotion, malicious damage, explosion, governmental action or any other reason beyond our control.
Cancellation & Returns Information
- The order you place can be cancelled up until the point you receive confirmation from us of dispatch.
- If the item you have ordered is damaged or faulty please email firstname.lastname@example.org notice of intent to return goods and quote your order number. After receiving a reply, you should then post the goods to:
63-65 Thomas Street
- It is your responsibility as the customer for returning goods to McKeevers Chemists. If the returns are not prompt there will be a delay on the refund. You are also liable for costs unless the product is faulty or delivered in error.
- If goods are returned and found to be opened, used or damaged we at McKeevers Chemists are not obliged to carry out a refund.
- If you do wish to and successfully cancel an order the amount will be transferred onto your credit/debit card within from 7 to a maximum of 30 days.
- There may be a delay in the refund if you do not wait on our authorisation.