Medication Query Support Request

 


 

 

 

 


CURRENT KNOWN PROBLEMS AND SOLUTIONS

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You can search the spreadsheet by selecting a cell and pressing Ctrl+F.

 

 

COMPLETE THE FORM BELOW.

A MEMBER OF THE HEAD OFFICE TEAM WILL LOOK INTO THIS AS SOON AS POSSIBLE.

 

 

Medication Query
Have you checked the latest Order Policy for information on how to obtain the medication?
What type of medication does this query relate:
Is a particular generic brand required?
Suppliers already tried
Suppliers already tried

 

All suppliers listed above should be contacted before submitting this form.

 

What order methods have you tried

 

If you have attempted to order this medication via your PMR ordering system and have received a Manufacturer Cannot Supply or Our Of Stock notice, quite often this can be the result of a PIP code problem.

The Supplier may have the product in stock under a different PIP code.

Please contact the Supplier via telephone to order the medication. If you still cannot order the medication, tick Telephone Ordering above to proceed.

 

 

You have indicated you have not yet checked through the order policy (link above in blue).

Please check through this first.

After checking this if you still cannot resolve your query, change your answer to the question 'Have you checked the order policy' to yes to allow submission of this form.